Policy - EfratKnit

Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 8 - 14 business days
  • Europe : 8 - 14 business days
  • Australia, New Zealand and Oceania : 14 - 21 business days
  • Asia Pacific : 14 - 21 business days
  • Latin America and the Caribbean : 21 - 30 business days
  • North Africa and the Middle East : 14 - 30 business days
  • Sub-Saharan Africa : 21 - 30 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Privacy policy

Etsy cares about privacy, and as an Etsy Seller, so do I.
I believe in transparency, and I committed to being upfront about our privacy practices, including how we treat your personal information.

As a Buyer, the information you provide is used only for Etsy-related communication and transactions, regarding order fulfillment, shipping/delivery, and providing customer support.

The personal data you provide is retained for legal, business and tax records only, and will not be used by me, or transferred or shared with any other entity, without your express permission. If you have any concerns about my privacy policies, please contact me.

Account and transaction information is retained by Etsy electronically according to the Etsy Terms of Use.

Please review Etsy's Privacy Policies outlined here, which you agree to whenever you enter into any transaction or service on Etsy:

Frequently Asked Questions

Custom and personalized orders

custom orders are welcome and usually are possible. please send a convo or message

Sizing details

All items are hand made so sizes are estimated and there might be slight changes. The sizes are given in item details

Care instructions

All of the scarves and accessories can be hand washed in cold water

Gift wrapping and packaging

All my works are carefully packed. If you need gift wrapping please write me in the note to seller when you place the order.

imortant remark

All items are handmade. Therefore they may vary slightly from the way they look at the photogragh.